Billing Specialist
Waukesha, WI 
Posted 22 days ago
Job Description

Michael Best has an opportunity for a Billing Specialist in our Waukesha office.  The billing specialist bills fees for the firm's legal professionals' services provided to clients.
Responsibilities & Duties:
  • Investigate and resolve client billing inquiries
  • Prepare monthly pre-bills for distribution to attorneys
  • Prepare monthly client billings for assigned attorneys including invoice modifications as necessary
  • Edit time and cost entries
  • Research detail of client-related expenses in order to provide supporting documentation
  • Troubleshoot e-billing submission issues
  • Set up new clients for e-billing (Legal Tracker/Serengeti, Tymetrix T360, CounselLink, eBillingHub)
  • Proactively research and reconcile the Firm's billing records with the client's e-billing records; report to and coordinate with the respective attorney or practice group manager to identify and resolve any invoice, matter or timekeeper rejections/issues to ensure that invoices are in compliance with agreed terms and available for payment
  • Additional duties and special projects as needed
Knowledge, Skills & Abilities:
  • Working knowledge of electronic time and billing software and programs
  • Strong organizational skills
  • Excellent administrative accounting skills
  • Extreme attention to detail and accuracy
  • Superior project management skills to manage deadline-orientated role
  • Exceptional interpersonal skills, with the ability to interact professionally and effectively with all levels of the firm
  • Strong problem-solving skills
  • Demonstrated "client first" mentality


Job Summary
Employment Term and Type
Regular, Full Time
Required Education
Required Experience
1 to 5 years
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