As a Technology Productivity Coonsultant, you will serve as a member of the Northwestern Mutual training staff. You will interact both with our Corporate Technology Team and the onsite leadership team, supporting the needs of local leadership, Financial Representatives (FRs) and their staff. This role is looked at as a dual position and will also act as an IT support resource and be responsible for providing both Level 1 and 2 operational productivity assistance to internal customers.
Daily, you will be responsible for supporting the FRs and staff by training them on a variety of key software programs and modules and providing basic technology support. You will also focus on hardware primarily (computers, network) to provide technology support accross your assigned network of offices and across technologies, including all office equipment & technology beyond computers (e.g. mobile devices, printers and more). Your mission will be to provide outstanding learning opportunities and ongoing support so that the FRs and office staff can leverage available tools to manage their business, sell products and provide support to policy owners.
Bring Your Best! What this role needs:
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.
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