POSITION SUMMARY: The Service Engineer is responsible for service and warranty issues and is required to travel domestically and internationally, at times on short notice, on average 30%. This position requires a combination of mechanical and electrical technical capabilities, creativity, and troubleshooting abilities. The Service Engineer will perform laser machine alignment checks and geometry correction during the build process, commission completed machines prior to customer acceptance, and install completed machines at customer facilities. The ideal candidate will have formal education in mechanical or electrical engineering, have a desire to work in a hands-on environment, and an interest in applying engineering theory to troubleshoot and commission precision machinery. ESSENTIAL FUNCTIONS:
Start-up machines and troubleshoot all functions
Configure drives, network communications and other intelligent machine devices
Load machine programs and commission machines
Calibrate machines for position accuracy and dynamic response
Test machines under power with tooling
Modify part programs as required
Participate in machine runoff and customer training
Perform field installation of equipment and customer training
Provide field service both domestically and internationally
Troubleshoot electrical, pneumatic, and hydraulic issues
Provide documentation on service cases utilizing Microsoft Dynamics CRM
Associates or bachelor’s degree in electrical or mechanical engineering related program
1-5 years of experience, will train for the position
Desire to gain experience with industrial equipment, machine tools and automation
Desire to gain experience with precision measurements, machine alignments and mechanical troubleshooting
Attention to detail and a desire to maintain high standards of workmanship
Flexibility - willingness to perform various job functions as needed to finish projects, work overtime hours when required and travel up to 30% domestically and internationally occasionally with limited notice
Valid US Passport and driver’s license
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Regularly lifts up to 25 pounds unassisted. Occasionally lifts up to 50 pounds unassisted. Regular use of overhead cranes for lifts greater than 50 pounds.
Regularly stands for 8 hours.
Regularly bends, stoops, reaches and moves.
Regularly exerts up to 10 pounds of force and frequently exerts up to 25 pounds of force to move objects.
Constantly required to correctly follow written and verbal instructions/prints requiring concentration and mental capability.
Regularly utilizes precise, coordinated hand movement and hand/eye coordination.
Regularly uses close focus and depth perception.
The nature of the work involves contact with various metals and oils.
Work environment is bright and temperature controlled.