Desktop Support II
Great local opportunity with a well known organization!
Madison, WI 
Posted 25 days ago
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Special Instructions
Send your resume to
Apply Now
Special Instructions
Send your resume to
Job Description
Project Description:
  • Provides expert level technical assistance and customer service skills, supporting and managing Desktop Support software applications and hardware.
  • Requires extensive knowledge of and experience with Desktop Support technologies, including, but not limited to, desktop client operating systems, desktop applications, desktop/laptop/tablet hardware, network and desktop printer support, mobile phones, and other supported wireless devices and peripherals.
  • This position receives escalated level support issues from the Help Desk and Enterprise Service Desk.
  • Experience with a variety of the Desktop Support management concepts, practices, and procedures.
  • Relies on limited experience and judgment to plan and accomplish goals.
  • Independently performs a variety of tasks and a certain degree of creativity and latitude is required.
  • Position provides desktop support to several agencies outside of downtown Madison and must have a vehicle available to travel to those locations.

Must Have:
  • Ability to be self directed: 4 years Able to work independently
  • 3 years Business Office Applications and Administrative Procedures
  • 3 years Customer Service
  • 4 years Excellent oral and written communication skills
  • 4 years HP
  • 3 years Microsoft Office 2010 Suite
  • 3 year Other skills such as adding memory, video cards, mother boards, hard drives
  • 3 years Email Clients - Outlook
  • 3 years MS Windows 7
  • 3 years MS Office 2010/O365 
  • 4-7 years Desktop Support services


Apply Now
Special Instructions
Send your resume to
Job Summary
Employment Term and Type
Temporary, Full Time
Required Education
Required Experience
4 to 7 years
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