Under the guidance and direction of the communications lead or other designee, this candidate will meet with the staff to determine what procedures need to be documented, outline procedure steps and submit to the appropriate staff person(s) for review/editing/approval.
This position will help create an inventory of documented procedures and will update procedures as needed.
This position will also work with staff to edit existing materials such as manuals and brochures to be written in plain language - using plain language best practices.
This position will help to document case studies and other material for training trust fund specialists and other internal or external benefits specialists.
The position is also required to help create other content for training such as PowerPoint Presentations, worksheets or resource guides.
This position may also assist with writing policies or procedures related to data and the office's data warehouse.