Customer Support and Order Fulfillment
Looking for an individual who is eager to learn and grow with the company!
Milwaukee, WI  / Wauwatosa, WI 
Posted 25 days ago
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Special Instructions
Please send your resumes to
Apply Now
Special Instructions
Please send your resumes to
Job Description

Our Wauwatosa based client has immediate contract-to-hire opportunity to fill the role of Customer Support and Order Fulfillment Specialist.
Essential Functions: 

  • Provides support to end users on a variety of issues. 
  • Configuring and troubleshooting various types of remote data logging and monitoring/control equipment.
  • Responding to telephone calls and email requests for technical support
  • Assisting in product assembly, testing, packaging and shipping
           New Asset Setup:               
  • Receive email or text from customer's field technician on-site with equipment information.
  • Ensure equipment is properly entered into the system and active on the correct carrier network.
  • Adding asset to customer profile with assigned field and correct asset type.
  • Verifying communications to the modem and to the customers' end-device, going through troubleshooting steps to resolve any identified issues.
New Customer Setup:           
  • Adding new users to system. 
  • Responding to user with email providing details of new account and general information regarding website navigation and operation.
Order Fulfillment:
  • Building small assemblies needed to fulfill pending orders or to maintain stock.
  • Testing/Commissioning assemblies before packaging/shipping.

  • Experience with networking and communication protocols
  • Experience troubleshooting hardware and software products
  • Effective communication skills
  • Familiarity with programming language(s)

Minimum Qualifications: 
  • Bachelor/Associates Degree/Work Experience in a Computer Sciences, Electronics, Information Technology, or Data Science fields.
  • Willingness to learn and the ability to thrive in a small corporate and fast-paced environment


Special Notes/Instructions
Please send your resumes to
Apply Now
Special Instructions
Please send your resumes to
Job Summary
Start Date
as soon as possible
Employment Term and Type
Temp-to-Hire, Full Time
Salary and Benefits
Required Education
Associate Degree
Required Experience
1 to 3 years
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