Provides access management support to end users by provisioning accounts, facilitating access changes, and disabling/deprovisioning of accounts. Chooses from established procedures to address customer problems. Directs customers to the correct resources when necessary for problem resolution.
- Ensure successful daily user operations by responding to tickets and incidents
- Analyze requests to provide good customer experience while operating within security policies and standards
- Accurately document support issues, activities and/or resolutions and communicate user feedback to managers and team members
- Write Chooses from established procedures to address customer problems.
- Directs customers to the correct resources when necessary for problem resolution.
- fundamental documentation in a clear, concise manner and according to standards. Shares knowledge effectively within a global team.
- Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
- Adopt QBE values in personal work behaviors, decision-making, contributions and
- interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives
Number of Openings:1
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Equal Employment Opportunity
The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.