The Account Manager is responsible for guiding our organization in successful execution of business operations in support of our customers’ needs for products and services. The Account Manager is responsible and accountable for managing Customer accounts by providing regular, proactive communication, day to day support, managing product lifecycle, managing the customer forecast and being the advocate for customer escalations.
Bachelors degree or equivalent education and experience with at least 3 years of experience supporting customers in a related technology industry.
Excellent written and oral communication skills.
Must be PC literate with experience in Windows Office applications.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and margin.
Good organizational skills.
Must be self-motivated and able to work as a member of a team.