Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin and as of July 31, 2018, employed approximately 6,200 people in its worldwide businesses. Brady's fiscal 2018 sales were approximately $1.17 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available at .
Position Reports To:
Regional Sales Support Manager
Responsible for supporting sales cycle through effective business partnership with territory managers to manage and grow business within assigned sales territory. Support sales by building a pipeline from sales leads and prospecting new markets.
Essential Duties and Responsibilities:
Manage and document all incoming Territory Manager requests in SAP and Salesforce.
Owns relationship and all interactions with Territory Managers providing the best possible service in relation Brady's products and processes.
Identify, create, and manage opportunities and cases in Salesforce
Provides Territory Manager and customers with support for product and application recommendations
Work with sales and marketing on conversion opportunities through tactical execution of competitive cross references and pricing support
Works autonomously while following standard operating process and procedure
Highly specialized subject matter expert that serves as an informational resource for others within the organization
Troubleshoots complex issues through collaboration with key departments, providing daily updates to sales representatives, customers, and vested individuals at all levels of the organization through the use of professional verbal and written communication
Contributes to process improvements and initiatives to help drive a best-in-class customer experience.
Acts as a liaison between Inside Sales and Outside Sales personnel to ensure all internal processes are understood and followed.
Provides printer demos, training and education for distributor partners as needed
Responsible for the correct recommendation of material to meet compliance requirements
Prospecting new markets: Ability to execute pre-call planning, effective calls, and follow-up to achieve sales initiatives.
Required Knowledge, Skills & Abilities
High school diploma
Minimum 1 year sales related, account management or associated experience
Ability to demonstrate proficiency for products, materials, and services to efficiently identify application solutions and drive revenue
Microsoft Word, Microsoft Excel, and SAP, Salesforce
Effective verbal and written communication
Strong teaming skills with internal and external customers
Action oriented and results driven
Positive change advocate
Effective time management and organizational skills
Ability to work under pressure and to make decisions autonomously
Ability to work with all levels of the organization
Strong attention to detail in a highly dynamic and changing environment
Strong presentation skills for product demos and webinars
Drives customer loyalty through account management, problem resolution, and professional written and verbal communication
Desired Knowledge, Skills & Abilities
Experience training software or other technical products
Familiarity of ISO and AS9100 requirements and ensures compliance requirements
Cold calling current and new markets to increase sales and diversify customer base