Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Milwaukee Health Services, Inc. (MHSI) is a Federally Qualified Community Health Center (FQHC) that operates from two (2) sites The Isaac Coggs Heritage Health Connection at 8200 W. Silver Spring Drive and the MLK Heritage Health Center at 2555 N. Martin Luther King Drive. MHSI offers primary health care services, including Medical, Dental, Behavioral, Women’s Healt

Promptly and professionally answers / responds to inbound telephone calls, voice mails, and customers who visit the department to accurately assist with questions Promptly and professionally makes outbound telephone calls to customers to facilitate further account processing Responds to patient's questions in a timely manner, making sure they understand the answer provide

Join our team who is committed to the delivery of the highest quality health care service. We are seeking a full time Operator that is self motivated, energetic, and a take charge individual. Responsibilities Deliver high quality customer service to all callers. Communicate pleasantly and professionally with callers under all circumstances. Answer and direct incoming call

The Patient Access Representative I (PAR I) is to provide exceptional patient care by creating a patient service experience that is phenomenal for each and every patient visit. The PAR I works as a partner in the clinic together with the practitioners, assistive clinical staff, other administrative staff and leadership to provide a welcoming, caring and healing environmen

The Patient Access Representative II (PAR II) is to provide exceptional patient care by creating a patient service experience that is phenomenal for each and every patient visit. The PAR II works as a partner in the clinic together with the practitioners, assistive clinical staff, other administrative staff and leadership to provide a welcoming, caring and healing environ

Greets all patients and visitors at the facility entrance Follows exceptional patient experience guidelines and expectations Look up patient appointments in Epic to ensure patient is escorted or directed to the appropriate location within the building Coordinates volunteers or personally escorts and transports patients, families and visitors Gives clear and concise way fi

Greets visitors and patients in person. Communicates by telephone or video conferencing, upholding excellent customer service. Handles confidential information appropriately by protecting and disclosing information to only those authorized. Understands and follows all Switchboard departmental processes implemented. Prioritizes by assessing and analyzing information to ide

include the following. Other duties may be assigned. Greet patients and direct them to appropriate person or destination. Assist clients with special needs as required Answer telephone and either responds to inquiry, directs caller to appropriate personnel, take messages. Provide registration and financial forms to patients and update required demographic information at t

Acts as the first point of contact for patients by providing outpatient department and/or clinic reception. Greets and registers the patient, completes all necessary forms, obtains demographic and insurance information, collects co payment, posts payments, and adds or updates basic patient account information. Schedules new and follow up patient appointments. Greets patie

Patient Access Representative Team Leader We are seeking a crucial role of a Patient Access Representative Team Leader to join our team. The ideal candidate will have 2 4 years of demonstrated ability in a customer service capacity. Epic software experience is preferred, as well as demonstrated knowledge and experience with healthcare insurance (Medicare, Medicaid, Title

Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre registration process. Completes the registration process on walk in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. Verifies insu

Supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, e