Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. EXPERIENCE DESCRIPTION A minimum of one year of exp

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. EXPERIENCE DESCRIPTION A minimum of one year of exp

The Cash Posting Representative position is part of the Revenue Cycle Department and operates under the leadership of the Cash Posting Manager and Supervisor. This individual may have responsibility for assisting with the posting payments and denials received primarily from insurance companies based on the needs of the department. This position is responsible for investig

Promptly and professionally answers/responds to inbound telephone calls, voice mails, and customers who visit the department to accurately assist with questions Promptly and professionally makes outbound telephone calls to customers to facilitate further account processing Responds to patient's questions in a timely manner, making sure they understand the answer provided

Greets visitors and patients in person Communicates by telephone or video conferencing, upholding excellent customer service Handles confidential information appropriately by protecting and disclosing information to only those authorized Prioritizes by assessing and analyzing information Demonstrates technical knowledge and competence in the departmental procedures Enters

Greets visitors and patients in person Communicates by telephone or video conferencing, upholding excellent customer service Handles confidential information appropriately by protecting and disclosing information to only those authorized Understands and follows all Switchboard departmental processes implemented Prioritizes by assessing and analyzing information to identif

Supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, e

Greets visitors and patients in person Communicates by telephone or video conferencing, upholding excellent customer service Handles confidential information appropriately by protecting and disclosing information to only those authorized Understands and follows all Switchboard departmental processes implemented Prioritizes by assessing and analyzing information to identif

Conduct in home assessments on health plan members, including past medical history, review of symptoms, physical examination, medication review and depression screening Practices in accordance with the respective state laws and regulations governing the practice of advanced practice nursing or physician assistants Establishes and maintains effective relationships with pat

of POSITION Assists patients seeking sexual and reproductive health care by interviewing, screening, educating and preparing them for their appointment. As a member of a health care team, the Bilingual Health Care Assistant (BHCA) provides medical and administrative support to ensure efficient operation in the clinic setting. The BHCA facilitates clinic flow; ensures avail

Greets visitors and patients in person. Communicates by telephone, upholding excellent customer service. Handles confidential information appropriately by protecting and disclosing information to only those authorized. Prioritizes by assessing and analyzing information to identify immediate emergency needs. Demonstrates technical knowledge and competence in the department

Greets all patients and visitors at the facility entrance Follows exceptional patient experience guidelines and expectations Look up patient appointments in Epic to ensure patient is escorted or directed to the appropriate location within the building Coordinates volunteers or personally escorts and transports patients, families and visitors Gives clear and concise way fi

Takes lead role in directing disposition of patients and utilization considerations Assumes leadership role to facilitate interdisciplinary collaboration Effectively problem solves and actively pursues resolution Directly communicates with staff, physicians, patients, and families Role models leadership behavior through courtesy, respect, and efficiency Coordinates patien

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service. Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible. Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans doc