Gather data and identify root causes to issues, working with different teams to provide analysis and recommendations. Create, summarize and evaluate weekly and monthly reporting to identify areas of improvement. Collaborate with department managers to offer feedback on recent actions for executive leadership. Review customer comments and provide a weekly report with items

Review customer information in Uline systems and spreadsheets, expertly maintaining customer names, addresses and demographics. Consolidate customer accounts according to company guidelines through research, problem solving and good judgment. Verify data accuracy through research and resolve data entry errors. Properly categorize customers by Standard Industrial Classific

Transform raw data into broader business summaries with actionable insights for Uline's President and senior leaders. Dive deep into operational challenges, working across teams to craft improvement strategies. Brainstorm and help implement innovative cost saving measures. Keep a pulse of customer feedback, turning their comments into action. Bring your research and analy

Serve as the go to person for handling contracts and invoices, making sure everything adds up and stays within budget. Negotiate contracts for procurement and payment with vendors to get the hardware and software we need. Maintain a catalog of all IT assets, from computers to software licenses. Audit software to identify potential process improvements and to ensure licens

Apply industry best practices and cutting edge techniques to design, develop, test, deploy, support and maintain sophisticated web applications based on business requirements. Enhance and support our world class e commerce and mobile sites, along with sales, intranet and internal web applications. Collaborate closely with the development team to ensure process consistency

Apply industry best practices and cutting edge techniques to design, develop, test, deploy, support and maintain sophisticated web applications based on business requirements. Enhance and support our world class e commerce and mobile sites, along with sales, intranet and internal web applications. Collaborate closely with the development team to ensure process consistency

Apply industry best practices and techniques to design, develop, test, deploy, support and maintain complex web applications based on business requirements using approved technologies and coding standards. Enhance and support world class e commerce and mobile sites as well as sales, intranet and internal web applications. Work with development team to ensure consistency i

Apply industry best practices and techniques to design, develop, test, deploy, support and maintain complex web applications based on business requirements using approved technologies and coding standards. Enhance and support world class e commerce and mobile sites as well as sales, intranet and internal web applications. Work with development team to ensure consistency i

Optimize database performance through several techniques including indexing, query optimization and database design, among others. Work closely with application development project teams to ensure optimal application performance. Participate in high availability / disaster recovery tests of critical systems. Ensure databases and database objects are properly backed up, an

Responsible for planning, directing, executing, controlling and completing assigned projects. Collaborate with security and engineering leaders to understand organizational priorities, assemble and manage resources and sequence projects accordingly. Participate in defining delivery methodologies relevant for IT Security projects. Develop detailed work plans identifying th

Guide a team of Cash Applications Specialists by communicating performance expectations and providing regular feedback to foster growth and development. Serve as a subject matter expert in Cash Applications processes, managing certain special projects to continuously improve our financial operations. Assist with processing customer payments as needed. Minimum Requirements

Publish scheduled reporting on key metrics, providing feedback and data based insights to drive business decisions. Analyze company wide operations, including performance and productivity data, error rates and root causes. Create tools to better enable Uline's warehouse locations manage operations, including Power BI dashboards and real time reporting. Identify trends, do

Design, develop and implement automated testing and tooling solutions, primarily UI automation of functional and regression test cases for projects and applications. Create, extend and maintain test automation libraries and frameworks. Provide test automation estimates and timelines for assigned projects. Create and maintain data sets to be used in test automation activit

Act as a liaison for NICE workforce management software, troubleshooting issues and collaborating with IT, business partners and vendors for optimal performance. Identify system enhancement opportunities with the WFM team, providing support and training for efficiency. Audit operational data, offering improvement recommendations to senior leadership. Manage project execut

Analyze and develop solutions addressing customer Electronic Data Interchange (EDI) and punchout catalog needs. Qualify, develop and implement EDI and punchout catalog partnerships with Uline's customers. Serve as liaison between Uline's eCommerce, Sales and IT teams and our customers. Assist with testing new EDI and punchout catalog implementations and troubleshooting is