The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard. ESSENTIAL FUNCTIONS Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. Handles customer and a

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i

Process and review Customer Credit Memos related to product returns, credits, and sales accruals for accuracy, support documentation, and approvals Process rebates systematically Create customer invoices for training classes and inter company Maintain approver workflows and credit memo automation ques within ERP system Prepare various excel charts and reports, including m

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. What's the role? As a Senior Workforce Analyst, you will have the opportunity to leverage your analytical expertise to drive strategic decision making and optimize our workforce performance, transforming HR data into actionable insights that will

Operational excellence, oversee the daily operations and provide leadership to the global customer care team (400+ associates) Drives the strategy and deployment to create a best in class customer experience. Define and enhance the overall cross functional customer journey to ensure a positive experience throughout all touchpoints Defining and measuring key customer KPIs

Contact Center Team Lead (Hybrid, FT, 2nd Shift) Job Locations US WI Milwaukee ID 2024 9604 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life sav

Position Description Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW ... changemaking for a healthier Wisconsin. As an Appointment Services Representative , you will provide service to Froedtert & Medical College of Wisconsin patients in any way possible, particularly with regards to patient registration

Position Description Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW ... changemaking for a healthier Wisconsin. As an Appointment Services Representative , you will provide service to Froedtert & Medical College of Wisconsin patients in any way possible, particularly with regards to patient registration

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Care.com/b

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Becomes proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions which requi

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are