Build, publish and maintain optimized schedules across Uline's national customer service team. Manage all non production activities to ensure proper staffing levels are achieved to meet established service level goals. Analyze and report on scheduling and staffing trends to provide overall coverage improvement recommendations to leadership. Partner with management to iden

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help y

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help y

Agent Contact Center M T 10 30AM 8PM and Saturdays 9 1 Job Locations US WI Milwaukee ID 2024 9980 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable li

Contact Center Team Lead (Hybrid, FT, 2nd Shift) Job Locations US WI Milwaukee ID 2024 9604 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life sav

for Customer Support Center Representative position This position is responsible for creating and maintaining positive ongoing customer relationships by providing superior customer service, personalized interactions, and proactively seeking out sales opportunities to promote and sell all bank products and services when beneficial and appropriate. Duties and responsibilitie

for Customer Support Center Representative This position is responsible for creating and maintaining positive ongoing customer relationships by providing superior customer service, personalized interactions, and proactively seeking out sales opportunities to promote and sell all bank products and services when beneficial and appropriate. Duties and responsibilities for Cus

Call Center Representative Job Locations US WI West Bend ID 2024 2059 Category Service Center Position Type Regular Remote/Hybrid No Company Overview Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We h

To provide customer service excellence, striving to give our customers information ranging from product knowledge, quotes, and orders that is complete, error free and on time. Essential Duties and Responsibilities The list of duties and responsibilities is not all inclusive and may be amended as management deems necessary in order to exceed customer expectations Learn and