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IT Network Administrator
Germantown, WI
Job Description
IT Network Administrator
Germantown Mutual Insurance Company is looking to add an IT Network Administrator to its team!
WHO WE ARE
Germantown Mutual Insurance Company is Wisconsin’s oldest insurance company! Founded in 1854, we are celebrating our 170th year of providing quality insurance products and great customer service to our policyholders. We are a multi-line property and casualty insurance carrier serving customers across Wisconsin and Utah. Through monthly company-wide staff meetings, monthly departmental meetings, and frequent one-on-ones with management, our employees are engaged and tuned in. A Rated by AM Best for 100 years and named one of 2023’s Best Places to Work, Germantown Mutual prides itself on stability and a family like atmosphere.
JOB SUMMARY
We are looking for an IT Network Administrator to join our IT team and provide network support and maintenance. This person is accountable for helping ensure continuity of computer system services by providing the technical expertise, assistance, and project coordination necessary to install software products, modify/repair hardware, and resolve technical issues. Additionally, this role provides help desk support to the Company.
JOB DUTIES
PREFERRED EXPERIENCE, EDUCATION, & SKILLS
ABOUT US
Germantown Mutual Insurance Company is looking to add an IT Network Administrator to its team!
WHO WE ARE
Germantown Mutual Insurance Company is Wisconsin’s oldest insurance company! Founded in 1854, we are celebrating our 170th year of providing quality insurance products and great customer service to our policyholders. We are a multi-line property and casualty insurance carrier serving customers across Wisconsin and Utah. Through monthly company-wide staff meetings, monthly departmental meetings, and frequent one-on-ones with management, our employees are engaged and tuned in. A Rated by AM Best for 100 years and named one of 2023’s Best Places to Work, Germantown Mutual prides itself on stability and a family like atmosphere.
JOB SUMMARY
We are looking for an IT Network Administrator to join our IT team and provide network support and maintenance. This person is accountable for helping ensure continuity of computer system services by providing the technical expertise, assistance, and project coordination necessary to install software products, modify/repair hardware, and resolve technical issues. Additionally, this role provides help desk support to the Company.
JOB DUTIES
- Help maintain the organization’s computer systems and networks, including servers, workstations, email, mobile, and cloud-based services.
- Ensure compliance with Company’s Disaster Recovery plan.
- Work with senior IT personnel to ensure compliance with external and internal IT audits.
- Assist in leading cyber security training for all staff.
- Ensure all systems are up to date and secured from unauthorized access.
- Identify and implement new technology solutions as necessary to meet business needs.
- Install selected software and hardware products.
- Repair hardware as necessary and work closely with service vendors to ensure continuity of service.
- Stay abreast of the latest developments in MIS technology.
- Manage network service agreements.
- Research and resolve network problems caused by failed equipment, network connections, and software failures.
- Provide technical assistance and advice to users as needed.
- Recommend changes in software and hardware to improve computer capabilities.
- Assist in implementing practices that will more effectively utilize MIS resources.
PREFERRED EXPERIENCE, EDUCATION, & SKILLS
- Minimum 2 years of related IT experience.
- Associate’s Degree.
- Organization skills.
- Business acumen.
- Excellent written and verbal communication skills.
- Ethical conduct.
- Strong problem-solving skills.
ABOUT US
- We are committed to employees and their growth.
- We have pretty great benefits. Our employees have Health, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability insurances. We have paid holidays, a generous PTO policy, and special summer hours that get you home early on Friday afternoons.
- We offer a generous 401(k) program that includes a company match and additional discretionary contributions such as Profit Sharing.
- We are a friendly, fun, casual place to work.
Job Summary
Start Date
Immediate
Employment Term and Type
Regular, Full Time
Required Education
Some College
Required Experience
2+ years
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