Claim Representative - Willing to Train!
Germantown, WI  / Milwaukee, WI  / West Bend, WI 
Posted 11 months ago
Position No Longer Available
Position No Longer Available
Job Description
CLAIM REPRESENTATIVE - Willing to train!

Germantown Mutual Insurance Company is looking to add Claim Representatives to its team!

Germantown Mutual Insurance Company is Wisconsin's oldest insurance company!  Founded in 1854, we are celebrating our 169th year of providing quality insurance products and great customer service to our policyholders.  We are a multi-line property and casualty insurance carrier serving customers in Wisconsin and Utah.  Through monthly company-wide staff meetings, monthly departmental meetings, and frequent one-on-ones with management, our employees are engaged and tuned in.

We are seeking Claim Representatives with a variety of backgrounds OR individuals who are interested in becoming Claim Representatives.  Whether you have experience adjusting claims or would like to learn, GMIC may be a fit for you!  In this role you would be responsible for handling moderate to complex property, auto, and/or casualty claims with an emphasis on auto. You will join a talented team of experienced claim professionals in a supportive and friendly environment.  

  • Investigates personal, commercial, property, auto, and/or casualty claims as assigned by supervisor.
  • Secures, preserves, and maintains all evidence necessary to complete a thorough claim investigation in accordance with company guidelines.
  • Negotiates and settles claims in accordance with departmental expectations.
  • Manages individual claim inventory and collaborates with peers to achieve department results.
  • Communicates directly with customers in a positive, pro-active manner throughout the claim's lifecycle.
  • Minimum 3-5 years of experience in the insurance industry
  • Associate's Degree or equivalent experience
  • Insurance designation is a plus
  • Experience with Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Strong problem solving skills
  • Customer-oriented attitude
  • Valid Driver's License
  • We are committed to employees and their growth
  • We have pretty great benefits.  Our employees have Health, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability Insurances.  We have paid holidays, a generous PTO policy, and special summer hours that get you home early on Friday afternoons.
  • We offer a generous 401(k) program that includes a company match and additional discretionary contributions such as Profit Sharing.
  • We are a friendly, fun, and casual place to work.


Position No Longer Available
Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Required Education
Required Experience
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