Germantown Mutual Insurance Company is looking to add Claim Representatives to its team!
WHO WE ARE
Germantown Mutual Insurance Company is Wisconsin's oldest insurance company! Founded in 1854, we are celebrating our 169th year of providing quality insurance products and great customer service to our policyholders. We are a multi-line property and casualty insurance carrier serving customers in Wisconsin and Utah. Through monthly company-wide staff meetings, monthly departmental meetings, and frequent one-on-ones with management, our employees are engaged and tuned in.
We are seeking Claim Representatives with a variety of backgrounds. Specifically, we are looking for individuals with property, auto, and/or casualty experience who would like to join a talented team of claims associates in a supportive and friendly environment. We are looking for both field and in-office adjusters to handle moderate to complex claims.
Investigates personal, commercial, property, auto, and/or casualty claims as assigned by supervisor.
Secures, preserves, and maintains all evidence necessary to complete a thorough claim investigation in accordance with company guidelines.
Negotiates and settles claims in accordance with departmental expectations.
Manages individual claim inventory and collaborates with peers to achieve department results.
Communicates directly with customers in a positive, pro-active manner throughout the claim's lifecycle.
PREFERRED EXPERIENCE, EDUCATION, & SKILLS
Minimum 3-5 years of experience in the insurance industry
Associate's Degree or equivalent experience
Insurance designation is a plus
Experience with Microsoft Office Suite
Excellent written and verbal communication skills
Strong problem solving skills
Valid Driver's License
We are committed to employees and their growth
We have pretty great benefits. Our employees have Health, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability Insurances. We have paid holidays, a generous PTO policy, and special summer hours that get you come early on Friday afternoons.
We offer a generous 401(k) program that includes a company match and additional discretionary contributions such as Profit Sharing.