Claims Representative
Germantown, WI  / Milwaukee, WI  / Kenosha, WI 
Posted 26 days ago
Job Description
Germantown Mutual Insurance Company is looking to add an experienced Claims Representative to its Claims department!  This is an ideal role for someone with 3+ years of claims adjusting experience who would enjoy being a key contributor in a solid company with a great reputation.  Depending on location and experience, we are able to offer a flexible combination of both in-person and remote work.

Germantown Mutual Insurance Company is Wisconsin's oldest insurance company!  Founded in 1854, we are celebrating our 168th year of providing quality insurance products and great customer service to our policyholders.  We are a multi-line property and casualty insurance carrier serving customers across Wisconsin and Utah.  Through monthly company-wide staff meetings, monthly departmental meetings, and frequent one-on-ones with management, our employees are engaged and tuned in.  Our employees enjoy a phenomenal work / life balance, where flexibility is valued and your time out of the office is respected.

As a Claims Representative, you will adjust moderate to complex property and casualty claims.  With the assistance of Claims Assistants, you will investigate and settle personal, commercial, property and/or casualty claims.

  • Investigates all lines of claims including personal, commercial, property, and/or casualty as assigned by a supervisor.
  • Secures, preserves, and maintains all evidence necessary to complete a thorough claim investigation in accordance with company guidelines.
  • Negotiates and settles claims in accordance with departmental expectations.
  • Manages individual claim inventory and collaborates with peers to achieve department results.
  • Communicates directly with customers in a positive, pro-active manner throughout the claim's lifecycle.

  • Three or more years of property and casualty claims adjusting experience
  • Insurance designation is a plus.
  • Effective oral and written communication, listening, interpersonal, customer service, and telephone skills.
  • Working knowledge of computers, including data entry, word processing and spreadsheet programs.
  • Valid Driver's License

  • GMIC is proud to offer a comprehensive benefits package that includes Health, Dental, Short-Term Disability, Long-Term Disability, and Life insurances.
  • We have paid holidays, a generous PTO policy, and special summer hours that get you home early on Friday afternoons.
  • GMIC offers a generous 401(k) program that includes a company match and additional discretionary contributions such as Profit Sharing.
  • We also offer an opportunity for a remote working environment.
  • Our environment is friendly, casual, and fun!

If you are interested in learning more about this great opportunity, please reach out - we'd love to hear from you!


Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Hours per Week
Salary and Benefits
Competitive salary based on skills and experience.
Required Education
Required Experience
3+ years
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