The Marketing Coordinator plays a key role in supporting the restaurants and catering venues in The Bartolotta Restaurants portfolio. As a member of the Marketing Team, this individual is an integral part of the development and execution of marketing plans to engage guests, grow revenue, and build guest loyalty. This individual will also help to build our brand by providing exceptional hospitality through guest communications.
Job Duties & Responsibilities
Assists with coordinating receipt and response to inbound requests from both internal and external partners
Collaborate with sales and operations teams to coordinate brand awareness and marketing efforts through special events and partnership programs
Manage creation of print and online graphics, including updating and maintaining print and online menus
Monitor and facilitate response to online guest feedback, and report on trends
Support loyalty program by updating accounts and responding to guest inquiries
Evaluate and analyze marketing campaign performance and guest feedback, making recommendations for improvement
Perform support duties including but not limited to: production, on-site event support, database management, reporting and analytics, maintaining marketing materials, managing sales and marketing software tools
Manage projects from concept to completion, ensuring milestones, and deadlines are met
Other duties as assigned
Additional Qualifications
Strong customer service and hospitality industry mindset
Bachelor’s degree in business, marketing, or communications required
1-3 years of relevant experience preferred
Exceptional communication and organizational skills, as well as meticulous attention to detail
Highly proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience with Adobe Suite and social media marketing tools
Experience with writing and editing copy a plus
Familiarity with CRM software, website CMS, marketing analytics tools (Hubspot, WordPress, Google Analytics), and basic HTML a plus
Strong problem solving, critical thinking, active listening, and interpersonal skills
Ability to work independently, manage time effectively, and prioritize multiple projects
Must successfully function as a team player in a fast-paced and ever-changing work environment, working cooperatively with all levels of employees