Hosts - Mr. B's Steakhouse Brookfield
Brookfield, WI 
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Posted 13 days ago
Job Description
Mr. B's Steakhouse in Brookfield is currently searching for energetic, friendly and outgoing Hosts to join their team. 

Job Summary:

Hosts provide prompt, efficient and courteous service for all guests, while assisting other team members and management in the delivery of a positive dining experience and overall guest satisfaction. 

Supervisory Responsibilities:

  • None.

Duties/Responsibilities:

  • Greet guests with a friendly and outgoing demeanor and accommodates any special needs or guest requests.   
  • Seat guests in a timely manner while engaging them with conversation.  
  • Manage the waitlist during high volume periods while providing accurate quotes for wait times. 
  • Promptly answers phones and routes calls to the proper custodian.  
  • Take reservations into reservation book providing clear and accurate guest information. 
  • Knowledgeable in areas of menu reading to effectively field questions from guests, vendors, and phone inquiries. 
  • Perform side work before, during and after shift as has ended. 
  • Maintains a clean and organized work area/station 
  • Assist other team members and management as needed. 
  • Assist in maintaining a safe working environment. 
  • Present professional demeanor in attire, language, and attitude.  
  • Log and perform exchange of moneys for gift certificate purchases.  

Required Skills/Abilities:

  • Excellent verbal communication skills. 
  • Excellent interpersonal and customer service skills. 
  • Basic understanding of administrative and clerical procedures and systems. 
  • Ability to communicate with management regarding guest questions and/or comments. 

Physical Requirements:

  • Ability to stand for long periods of time. 
  • Walking through dining room on carpeted and hard wood flooring. 
  • Light/moderate lifting is required. 
  • Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends, and holidays.  
Location – Mr. B's Steakhouse Brookfield 
Full or Part Time
Direct Supervisor: General Manager, Management Team

 

Job Summary
Employment Term and Type
Regular, Full or Part Time
Required Education
Open
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