The Bartolotta Restaurant Group is looking for a service-oriented, and experienced Restaurant Services Mainenance Supervisor to join our team. This is an exciting opportunity to work with The Bartolotta Restaurant Group in the hospitality and dining industry. 
 

 Job Summary:
The Restaurant Services Mainenance Supervisor oversees and provides service for all onsite installation, repair, and maintenance needs within The Bartolotta Restaurants.

Supervisory Responsibilities:

• Trains and/or oversees service technicians.
• Schedules service technicians, assigning roles based on experience and skills.
• Supervises work product from service technicians.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with restaurant policy.

• Collaborates with unit leadership in designing daily, weekly, and monthly cleaning and functional monitoring of equipment to ensure optimal performance and lifespan.
• Properly troubleshoots, diagnoses, and manages repairs of commercial cooking, refrigeration, and/or HVAC equipment.
• Operates, maintains, and manages repairs of heating and cooling equipment including boilers, heat pumps, air handlers, exhaust fans, etc.
• Manages preventative maintenance/repair work schedule on buildings, site, and equipment to ensure it is working properly and in compliance with all safety guidelines.
• Provides highest level of service to the units and professionally communicates the service needed to staff.
• Defines/Diagnosis service problems, collects data, establishes facts, and draws valid conclusions about the work to be performed.
• Responds to and appropriately manages emergency service requests.
• Maintains accurate records of maintenance and service performed.
• Consults with Vendors to get parts ordered for repairs and in support of preventative maintenance practices.
• Communicates with manufacturers as needed to help with diagnosing problems with equipment.
• Installs all parts ordered for the customer in a timely and professional manner.
• Follows safe work practices and accident prevention procedures.
• Maintains a neat and orderly truck, along with accurate part and tool inventory.
• Maintains productivity levels in accordance with company standards.
• Consults with manufacturers, sales reps, dealers and customers as needed to ensure cost and service efficiency.
• Establishes maintenance shop protocols, inventory system, and practices to ensure clean, orderly, and workable

• Demonstrated skills in effective leadership.
• Ability to prioritize and manage projects, schedules and timelines.
• Excellent communication skills.
• Certification/Education/Licensed in HVAC preferred
• Electrical, Plumbing and building control systems experience a plus

• High school diploma or equivalent preferred.
• Successful completion of on-the-job training.
• At least five years of experience.

• Must be able to climb stairs and ladders.
• Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for prolonged periods of time.
• Must be able to use hands for fine manipulation of hand tools.
• Moderate to heavy lifting and carrying (up to 75 pounds)
• Must have a good driving record with proof of insurance.
• Weekend and on-call availability required.