Join our team who is committed to the delivery of the highest quality health care service. We are seeking a full-time Account Follow up Specialist that is self-motivated, energetic, and a take charge individual
Responsibilities include: Follow up on all outstanding accounts, third party and self-pay using aging and tickler reports for designated split of accounts, assist in maintaining demographic and insurance information of patient accounts, verify insurance coverage and primary provider selection when required check the status of unpaid claims, correct/transfer/work, and re-bill when necessary, work denials and recoup requests by appealing the decision or adjusting the account appropriately to achieve resolution, good customer service when discussing patient account information face-to-face and over the phone, assist patients with billing questions and collect balances or set up payment plans for patients where applicable.
Qualifications:
High school diploma or GED
Bilingual (Spanish/English) Preferred
Current working knowledge and understanding of regulations related to physician billing and collection