Director of Revenue Cycle Operations
Milwaukee, WI 
Posted 3 days ago
Job Description
Join our team who is committed to the delivery of the highest quality health care service. We are
seeking a full-time Director of Revenue Cycle Operations that is self-motivated, energetic, and a take charge
Responsibilities Include: Reporting directly to the CFO, the Revenue Cycle Director manages all functions of the organization’s billing and revenue cycle to maximize cash flow while maintaining and improving internal and external customer relations. Reviews, designs, and implements processes and procedures surrounding admissions, pricing, billing, third party relationships, coding, compliance, collections, cash posting, account management, and contract analyses.  Manages relations with payers and providers to ensure appropriate level of reimbursement. Develops dashboards and other tools sure all phases of the revenue cycle as well as staff productivity is world class.  Supervises and oversees all the revenue cycle staff.

  1. Bachelor’s degree in Finance, Business Administration, Healthcare Administration, or related field.
  2. Five years of work experience in a multi-specialty physician group practice, managing the Revenue Cycle Operations.  Two years of supervisory experience in billing/collections.
  3. Strong working knowledge of medical terminology, CPT, HCPCS, ICD9 and ICD10, physician billing knowledge, and health care compliance.
  4. Knowledge of pertinent Federal, State, and local laws, codes, and regulations related to patient billing and collection.
  5. Systematic approach to problem solving for all types of issues.
  6. Strong skills in fostering working relationships. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
  7. Effective, clear, and persuasive oral and written communication skills with individuals and groups.
  8. Advanced skills in computer programs, particularly in Microsoft Excel.


Contact Information
No Phone Calls Please. Qualified applicants may send resume to Sue Raymond, Vice President of Human Resources, Sixteenth Street Community Health Center, 1337 S. 16th St., Milwaukee, WI 53204 or fax to 414-672-0413.Sixteenth Street Community Health Centers is an equal employment opportunity employer.
Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
1st Shift
Required Education
Bachelor's Degree
Required Experience
2+ years
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