Founders 3 Management Services is a leading  residential and commercial real estate management and brokerage firm. We are looking to add a Leasing Specialist/Concierge to our growing Founders 3 Team. If you are looking for a growing company that invests in its employees and a position with advancement opportunities then Founders 3 is the place for you!

Open Position: Leasing Specialist/Concierge

Equal Employment Opportunity: Founders 3 Management Services Company is an equal opportunity employer.

Summary: The Leasing Specialist/Concierge is a professional with excellent customer service and organization skills, who provides superb customer service to residents/owners, vendors and prospects while maintaining positive resident relations of multi-family residential apartments/condominiums.  The Leasing Specialist/Concierge is also responsible for the leasing and marketing of the property.

Responsibilities:

• Greet prospective residents/prospects and ask questions to cover all qualifying criteria, complete guest cards and immediately record all telephone and in-person visits on appropriate reports.
• Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
• Have prospective residents’ complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report and process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
• File and maintain own guest cards and current resident files according to established procedures.
• Ensure apartment is ready for resident to move-in on agreed date.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area.
• Participate in outreach marketing activities on a regular basis to obtain prospective residents, conduct market surveys and shop competitive communities.
• Accept rental payments and give immediately to Property Manager.
• Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis.
• Maintain and record daily inspections for the community.
• Distribute all company or community-issued notices and other newsletters, pamphlets, flyers, etc.
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Complete Maintenance Service requests and ensure all maintenance repairs are handled satisfactorily.
• Maintain open communication with Property Manager, and Maintenance Staff.
• Contribute to cleanliness and curb appeal of the community on continuing basis.
• Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• Assist management team with other various tasks as required

  Qualifications:

• Strong customer service background required; real estate and leasing experience preferred.
• Strong word processing and familiarity with spreadsheet software (Excel).
• Strong communication skills – both verbal and written – and basic knowledge of accounting, finance and business math are required.
• Excellent client service and relationship development skills.