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Waukesha Clinic Manager
Waukesha, WI
Job Description
Join our team who is committed to the delivery of the highest quality health care service. We are seeking a full-time Waukesha Clinic Manager that is self-motivated, energetic, and a take charge individual.
Responsibilities include:
Manage, supervise, and coordinate activities and services of the Waukesha Community Health Center (WCHC), maintain and maximize effective, efficient, and high-quality patient and client services at the Waukesha Community Health Center, select, schedule, and assign staff, adjusting hours and assignments as necessary, in collaboration with the Director of each respective business function, orient new staff and assure that training and education needs of staff are met, oversee performance of all staff assigned long-term to WCHC with the exception of the clinical providers and staff rotation for temporary coverage, participate in and reinforce QI, Safety and other initiatives, in partnership with the Directors of each respective departments, provide supervision of staff regarding personnel issues, organizational/clinical policies and procedures, and other administrative issues, administer disciplinary procedures as needed for poorly performing staff, maintain employees’ timesheets and process Time and Attendance, assist with monitoring patient flow and making adjustments as needed, create a highly positive atmosphere of Customer Service in all areas of the clinic, implement organizational policies and procedures and ensure compliance with same (e.g Infection Control, Safety Plan, Joint Commission standards, etc), attend meetings at Milwaukee sites related to organizational policies and procedures, develop and implement Business Development plan to attract more patients to the WCHC in both the medical and mental health service lines, direct ongoing Business Development , attend Waukesha community meetings as needed to promote the WCHC, participate in the development of the WCHC budget, maintain an up-to-date knowledge of health care regulations and oversee WCHC compliance with these regulations (e.g. HIPAA), comply with all organizational quality and safety regulations, ensure cleanliness and comfort of the facility (indoors and outdoors) and request improvements as needed, maintain working relationship with neighbor business members within our shared contract arrangement as well as the tenant in our leased space, investigate and resolve patient/client complaints
Qualifications:
Responsibilities include:
Manage, supervise, and coordinate activities and services of the Waukesha Community Health Center (WCHC), maintain and maximize effective, efficient, and high-quality patient and client services at the Waukesha Community Health Center, select, schedule, and assign staff, adjusting hours and assignments as necessary, in collaboration with the Director of each respective business function, orient new staff and assure that training and education needs of staff are met, oversee performance of all staff assigned long-term to WCHC with the exception of the clinical providers and staff rotation for temporary coverage, participate in and reinforce QI, Safety and other initiatives, in partnership with the Directors of each respective departments, provide supervision of staff regarding personnel issues, organizational/clinical policies and procedures, and other administrative issues, administer disciplinary procedures as needed for poorly performing staff, maintain employees’ timesheets and process Time and Attendance, assist with monitoring patient flow and making adjustments as needed, create a highly positive atmosphere of Customer Service in all areas of the clinic, implement organizational policies and procedures and ensure compliance with same (e.g Infection Control, Safety Plan, Joint Commission standards, etc), attend meetings at Milwaukee sites related to organizational policies and procedures, develop and implement Business Development plan to attract more patients to the WCHC in both the medical and mental health service lines, direct ongoing Business Development , attend Waukesha community meetings as needed to promote the WCHC, participate in the development of the WCHC budget, maintain an up-to-date knowledge of health care regulations and oversee WCHC compliance with these regulations (e.g. HIPAA), comply with all organizational quality and safety regulations, ensure cleanliness and comfort of the facility (indoors and outdoors) and request improvements as needed, maintain working relationship with neighbor business members within our shared contract arrangement as well as the tenant in our leased space, investigate and resolve patient/client complaints
Qualifications:
- Bachelor’s Degree in health care administration or business field
- Minimum of 5 years’ experience in clinic management
- Working knowledge of personnel management and health care administration
- Supervisory experience or demonstrated ability to train, supervise and motivate staff
- Experience in community health, public health or in a community agency
- Ability to relate well to people from diverse ethnic and cultural backgrounds
- Proven high level written and oral communication skills
- Self-motivated and independent, able to work without direct supervision
Contact Information
No Phone Calls Please. Qualified applicants may apply online, send resume to Sue Raymond, Vice President of Human Resources, Sixteenth Street Community Health Centers, 1337 S. 16th St., Milwaukee, WI 53204 or fax to 414-672-0413. Sixteenth Street Community Health Centers is an equal employment opportunity employer.
Job Summary
Start Date
Immediately
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
1st Shift
Required Education
Bachelor's Degree
Required Experience
5+ years
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