Seasonal Contact Center Representative - $14/hour plus Signing Bonus
Do you like to be on the phone and help people? Then Diggers Hotline may be what you are looking for
New Berlin, WI US
Posted 8 days ago
Job Description
Are you a people person who likes to help people? Do you have the experience and drive to work in a call center environment?  If so, Diggers Hotline, Wisconsin’s One Call Notification Center might be for YOU – Let’s Talk! 

We are hiring Seasonal Contact Center Representatives for various full-time & part-time shifts in our 24x7 center, headquartered in New Berlin! Come and join our Team! Diggers Hotline is looking for talented individuals who will be responsible for answering inbound calls in a fast-paced call center environment. As a CCR, you will respond to inquiries and perform ticket processing duties for utilities, contractors, and homeowners from throughout the State of Wisconsin to ensure safe excavation.  Applicants with two years of call center experience with one employer are preferred.

WAGE: $14.00 per hour; not negotiable. *Up to $500 in signing and retention bonuses available. Amazing benefits offered!

PAID TRAINING: You must be available every day for the entire 4-week training period. Training Classes begin February 4th, March 4th and March 25th Monday through Friday, 8am to 2:30pm OR 3pm to 9:30pm and include a 30-minute unpaid lunch.

What makes someone successful at Diggers Hotline - Are you qualified? 
• Do you have knowledge of, and ability to, work within the structure of a call center environment?
• Reporting to work and being on time is crucial to your success.  Do you have the ability to adhere to a work schedule?
• Are you able to communicate clearly and effectively with confidence and tact? Can you listen effectively and problem-solve?

• Do you have strong computer skills that include general keyboarding & program navigation?  Are you able to read & interpret documents such as policy and procedure manuals – can you read a map and have the ability to identify north, south, east, & west?
• Can you work within a team or independently with minimal supervision? Are you cooperative and willing to put forth effort to achieve group/individual goals?

If you answered “YES” to these questions…THEN LET’S TALK!



Special Notes/Instructions
To begin the application process and to submit your cover letter and resume, please continue by clicking Apply Now below!
Contact Information
Post training shift availability will be discussed during phone & in-person interviews, and schedules set during training. Diggers Hotline is a drug-free environment. Employment at Diggers Hotline is contingent upon successfully passing a drug screening. No phone calls, please! Qualified applicants will be contacted. EOE
Job Summary
Start Date
February 4, 2019
Employment Term and Type
Temp-to-Hire, Full or Part Time
Hours per Week
Work Hours (i.e. shift)
1st or 2nd
Salary and Benefits
Signing and Retention Bonus up to $500 available! Possibility of permanent employment once seasonal work is complete. We offer medical insurance to our seasonal employees!
Required Education
Required Experience
2+ years
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