• Provide administrative support to Manager, Donor Networks and Donor Networks team – including Community Divisions, Donor Networks, and Leadership Society.
• Provide administrative support for Donor Network Councils, Leadership Cabinet, and Volunteer Solicitors.
• Lead the thank you process for Leadership Society Donors.
• Provide data management assistance.
• Provide additional administrative back up for the Resource Development department.

KEY JOB FUNCTIONS

• Provide regular communication with all Council, Committee and Program members.
• Schedule co-chair, subcommittee and council meetings for all Donor Networks, prepare meeting materials and provide accurate meeting notes.
• Coordinate meeting activities including scheduling, sending meeting notices, handling meeting set-up, preparation of materials/supplies, contacting volunteers and preparing agendas. Responsible for maintaining updated and accurate Donor Networks rosters, including current contact information.
• Assist with drafting letters, updating written pieces, and reviewing documents as requested.
• Assist with the execution of Donor Network events including sponsorship coordination, registration, and data management.
• Maintain and follow program timelines.
• Review and maintain content for all United Way Donor Networks web pages and communications.
• Perform ANDAR database system maintenance for individual giving, create and ensure account data is accurate and up to date, process donor meeting notes.
• Perform annual audits for Donor Network program demographics to ensure accurate reporting.
• Provide statistics, generate reports and information for volunteers and staff as needed.

• Lead the thank you process for Leadership Society donors to ensure timely recognition of donors.
• Manage kit packing and material production for more than 2,000 workplace giving Leadership kits.
• Assist with annual donor recognition publication process and ensure that information is accurate for over 5,000 individual donors and over 1,500 companies.
• Assist with the Leadership Step-Up program including data management and customized thank you letters.

• Coordinate Volunteer Kit-Packing for Donor Networks.
• Prepare prospect evaluation binders for Division prospect evaluation meetings.
• Prepare and print custom pledge forms.
• Assist with volunteer assignment support.
• Assist in on-going research of businesses and individuals.
• Report any volunteer concerns and opportunities to appropriate staff in a timely manner.
• Fully utilize the donor management database to assist in the implementation of effective growth strategies for the divisions.
• Participate in organization work groups that enhance fund development growth.  Assist with writing donor and volunteer communications.
• Participate in Resource Development department work groups and other projects as assigned.

• Cover switchboard as needed to cover breaks and/or absences.
• Provide excellent customer service by assisting callers and visitors.
• Route business calls to the appropriate staff member.
• Assess situations and obtain help as needed for visitors and callers, including referring to 211 or other services.

QUALIFICATIONS

• High school diploma or GED and five years of progressively responsible experience
• High level of proficiency with Microsoft Word, Excel, PowerPoint, Outlook or similar programs. Ability to produce and edit complex spreadsheets that include formulas.  Ability to manage multiple calendars – experience with scheduling a plus.
• Ability to take minutes utilizing multiple methods.
• Ability to communicate and interact well on all levels.
• Demonstrated skills in letter and memo writing.
• Demonstrated attention to detail and organizational details.

• Ability to work in a complex work environment using technical and interpersonal skills.
• Strong analytical abilities, demonstrating the ability to anticipate problems and identify and implement solutions when needed.
• Ability to work independently, recognize tasks, implement, and follow through to completion.
• Ability to problem-solve and work flexibly.

• Ability to read and interpret general business periodicals, professional journals, or technical procedures.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, customers, other employees, and the general public.
• Ability to communicate and work effectively with volunteers and others in the community representing a broad range of interests and backgrounds.
• Demonstrated verbal and written communications skills.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio and percent.  Ability to analyze data.