Identify and delegate responsibilities to staff to ensure objectives are met and guest service is achieved
Manage and respond efficiently and accurately to guest complaints
Consistently review operations and staff to identify any problems, concerns and areas of improvement
Provide coaching and feedback to staff and assess performance on an ongoing basis
Manage the restaurant to meet or exceed standards in food quality, safety and cleanliness
Manage food costs, labor costs and liquor costs, budgeting and P&L’s
Manage weekly inventory, liquor, produce and other ordering
Manage the recruitment of all hourly employees; onboarding and training
Create detailed reports on weekly, monthly and annual sales, revenue and expenses
Physical/Mental Demands:
Able to communicate verbally and issue communication clearly; hearing ability required with all communications
Able to relate to staff and customers in an appropriate and professional manner
Able to read and write clearly
Position requires walking, sitting, standing for lengthy periods of time
Able to lift a minimum of 20lbs
Able to work nights, weekends and holidays
Education/Training Requirements:
Requires an Associate’s Degree and/or a minimum of three-year’s experience in a management role in a fine dining establishment or three-year’s management experience in a casual dining concept
Preferred experience with food and beverage (F&B) knowledge
Familiarity with restaurant management software, like Open Table
Acute financial management skills with strong leadership, motivational and people skills