Customer Service/Sales Support
Burlington, WI US
Posted 11 months ago
Position No Longer Available
Position No Longer Available
Job Description
Customer Service / Sales Support
Position Description:
-Interact with Customers and provide superior customer service via email, phone and fax. 
-Create and analyze daily/weekly/monthly reports (customer reporting, inventory reporting, production reporting, etc.).
-Data Entry - enter a high volume of sales orders.
-Extensive follow through with order process - receiving order, shipping process, invoicing.
-Research for payment discrepancies, shortages, over shipments, checking available stock, tracking shipments, updating customers on existing orders, etc.
-Inventory Analysis – reviewing production schedule, open orders, available inventory
-Problem solving – handling day to day matters that arise
-Prior office experience required.
-Must be able to work in an efficient manner, prioritize projects and multi-task.  
-strong customer service background
-Good math skills
-Excellent communication skills
-Must be proficient in Excel with ability to create spreadsheets and charts.  
-Strong attention to detail
-High level of organization and time management skills
-Proficient in typing and 10-key

Echo Lake has created new egg products for customers for decades, from breakfast entrees to main dishes.   Products are used in school systems, hotels, healthcare and correctional facilities and restaurants.  
Echo Lake Foods, Inc. is an Equal Opportunity Employer.  Qualified females, members of ethnic and racial minority groups, persons with disabilities and veterans are encouraged to apply.



Position No Longer Available
Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
Salary and Benefits
Insurance: Health, Dental & Life Insurance Leave and Holidays: Vacation, Paid Holidays Retirement and Financial: 401K Plan, Profit Sharing, Flexible Spending Accounts (Dependent & Medical) Comments: 50% match on 401K (up to a 8% deferral)
Required Education
Certification or Vocational
Required Experience
2+ years
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