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Account and E-Commerce Specialist
West Allis, WI
Job Description
JOB SUMMARY: As the primary IB Custom liaison for contact among departments, to drive and track programs, web site development and maintenance, projects and products including all documentation and follow-up.
Essential Duties and Responsibilities:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Travel Requirements: Light with 2-3 days per quarter.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Industries for the Blind, Inc. is a leading manufacturer, supplier and distributer of industrial office supplies, office furniture, customized kitting and promotional products. We are looking for amazing people to join our team! Recognized globally as an industry leader in workplace accessibility, we are dedicated to employing a diverse workforce.
Reasonable accommodations may be made to enable individuals with disabilities to perform the job described.
Industries for the Blind, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IBVI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Essential Duties and Responsibilities:
- Acts as POC on project meetings to collect and disseminate information pertaining to assigned accounts, products, programs, and projects.
- Prepares customer provided artwork, layouts and other visual aids. Reviews and critiques proposed changes to a product’s artwork, standards, or details. Manage the artwork proofing process.
- Coordinates the activities of the select IB Custom accounts with those of the Manufacturing department. Acts as the POC for material and or labor changes to products while maintaining costs, and margins.
- Functions as POC for selected IB Custom programs and customers in relation to Quality, Purchasing, & Product Development departments.
- Develops, communicates customer requirements, and maintains customer web sites to meet assigned accounts contractual requirements.
- Coordinates the item master in ERP system, including the detailed instructions for manufacturing processes for parts, specifications for packaging, external supplier specifications, and standard cost maintenance to meet customer specifications and internal documentation requirements.
- Creates policies and procedures for select activities to meet customer requirements.
- Performs all other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Must be High School Graduate or its equivalent (ex. GED).
- 3-5 years of work related history preferred.
Travel Requirements: Light with 2-3 days per quarter.
- Must have the ability to handle multiple priorities, stress, detailed work, reasoning, deadlines.
- Must be flexible, analytical, and posses excellent communication and interpersonal skills. Will be interacting with multiple departments, customers, and working independently.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to lift up to 50 lbs. occasionally
- Light to moderate noise levels
- Moderate to low light levels
Industries for the Blind, Inc. is a leading manufacturer, supplier and distributer of industrial office supplies, office furniture, customized kitting and promotional products. We are looking for amazing people to join our team! Recognized globally as an industry leader in workplace accessibility, we are dedicated to employing a diverse workforce.
Reasonable accommodations may be made to enable individuals with disabilities to perform the job described.
Industries for the Blind, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IBVI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Summary
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3 to 5 years
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