Host - Harbor House
Milwaukee, WI  / Waukesha, WI  / Wauwatosa, WI 
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Posted 16 days ago
Job Description
Harbor House - A Bartolotta Restaurant is currently searching for an energetic, friendly and outgoing Host to join the team at one of the best restaurants in Milwaukee.

Job Summary:
The Host provide prompt, efficient and courteous service for all guests, while assisting other team members and management in the delivery of a positive dining experience and overall guest satisfaction.
Supervisory Responsibilities:
  None.
Duties/Responsibilities:

  • Greet guests with a friendly and outgoing demeanor and accommodates any special needs or guest requests. 
  • Seat guests in a timely manner while engaging them with conversation.
  • Manage the waitlist during high volume periods while providing accurate quotes for wait times.
  • Promptly answers phones and routes calls to the proper custodian.
  • Take reservations into reservation book providing clear and accurate guest information.
  • Knowledgeable in areas of menu reading to effectively field questions from guests, vendors, and phone inquiries.
  • Perform side work before, during and after shift as has ended.
  • Maintains a clean and organized work area/station
  • Assist other team members and management as needed.
  • Assist in maintaining a safe working environment.
  • Present professional demeanor in attire, language, and attitude.
  • Log and perform exchange of moneys for gift certificate purchases.
Required Skills/Abilities:
  • Excellent verbal communication skills.
  • Excellent interpersonal and customer service skills.
  • Basic understanding of administrative and clerical procedures and systems.
Physical Requirements:
  • Ability to stand for long periods of time.
  • Walking through dining room on carpeted and hard wood flooring.
  • Light/moderate lifting is required.
  • Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends, and holidays.
Location – Harbor House
Full or Part Time
Direct Supervisor: General Manager, Management Team

 

Job Summary
Employment Term and Type
Regular, Full or Part Time
Required Education
Open
Required Experience
0 to 2 years
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