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Seasonal Contact Center Representatives
New Berlin, WI
Job Description
Diggers Hotline, Wisconsin’s One Call Notification Center, is hiring Seasonal Contact Center Representatives for various full-time & part-time shifts in our 24x7 center, headquartered in New Berlin! Come and join our Team - we promote and support a positive work experience for our employees.
Diggers Hotline is looking for talented individuals that will be responsible for answering inbound calls in a fast-paced environment. As a Contact Center Representative, you will respond to inquiries and perform ticket processing duties for utilities, contractors, or homeowners from throughout the State of Wisconsin to ensure safe excavation.
Applicants with two years of call center experience with one employer are preferred.
Are you qualified? If you can answer “YES” to the following questions…
• Attendance is crucial to your success. Do you have the ability to adhere to a work schedule?
• Can you listen effectively and problem-solve?
• Are you able to communicate clearly and effectively with confidence and tact?
• Do you have strong computer skills that include general keyboarding & program navigation?
• Can you work within a team or independently with minimal supervision?
• Are you cooperative and willing to put forth effort to achieve group/individual goals?
• Do you have knowledge of, and ability to, work within the structure of a call center environment?
• Are you able to read & interpret documents such as policy and procedure manuals – can you read a map and have the ability to identify north, south, east, & west?
…THEN WE WANT TO TALK TO YOU!
General shift availability will be discussed during phone & in-person interviews.
These positions are estimated to last through October 2017. Seasonal employees may qualify for year around employment once the seasonal period ends.
PAID TRAINING: You will be assigned to our final A.M. or P.M. training class starting March 20th. The class is 4-weeks and you must be available each day. Classes are Monday through Friday, 7am to 1:30pm OR 3:30pm to 10pm; including a 30 minute unpaid lunch.
WAGE: $12.00 per hour; not negotiable.
Diggers Hotline is a drug-free environment. Employment at Diggers Hotline is contingent upon successfully passing a drug screening.
No phone calls, please! Qualified applicants will be contacted.
EOE
To begin the application process and to submit your cover letter and resume, please click here.
Diggers Hotline is looking for talented individuals that will be responsible for answering inbound calls in a fast-paced environment. As a Contact Center Representative, you will respond to inquiries and perform ticket processing duties for utilities, contractors, or homeowners from throughout the State of Wisconsin to ensure safe excavation.
Applicants with two years of call center experience with one employer are preferred.
Are you qualified? If you can answer “YES” to the following questions…
• Attendance is crucial to your success. Do you have the ability to adhere to a work schedule?
• Can you listen effectively and problem-solve?
• Are you able to communicate clearly and effectively with confidence and tact?
• Do you have strong computer skills that include general keyboarding & program navigation?
• Can you work within a team or independently with minimal supervision?
• Are you cooperative and willing to put forth effort to achieve group/individual goals?
• Do you have knowledge of, and ability to, work within the structure of a call center environment?
• Are you able to read & interpret documents such as policy and procedure manuals – can you read a map and have the ability to identify north, south, east, & west?
…THEN WE WANT TO TALK TO YOU!
General shift availability will be discussed during phone & in-person interviews.
These positions are estimated to last through October 2017. Seasonal employees may qualify for year around employment once the seasonal period ends.
PAID TRAINING: You will be assigned to our final A.M. or P.M. training class starting March 20th. The class is 4-weeks and you must be available each day. Classes are Monday through Friday, 7am to 1:30pm OR 3:30pm to 10pm; including a 30 minute unpaid lunch.
WAGE: $12.00 per hour; not negotiable.
Diggers Hotline is a drug-free environment. Employment at Diggers Hotline is contingent upon successfully passing a drug screening.
No phone calls, please! Qualified applicants will be contacted.
EOE
To begin the application process and to submit your cover letter and resume, please click here.
Job Summary
Company
Start Date
3/20/17
Employment Term and Type
Regular, Full or Part Time
Salary and Benefits
$12.00 per hour; not negotiable
Required Education
High School or Equivalent
Required Experience
1 to 2 years
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