Host - Bacchus - A Bartolotta Restaurant
Glendale, WI US / Milwaukee, WI US / Wauwatosa, WI US
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Posted 5 days ago
Position No Longer Available
Position No Longer Available
Job Description
Provide prompt, efficient and courteous service for all guests, while assisting other team members and management in the delivery of a positive dining experience and overall guest satisfaction.
 
Essential Job Functions:
  • Greet guests with a friendly and outgoing demeanor and accommodates any special needs or guest requests. 
  • Seat guests in a timely manner while engaging them with conversation.
  • Manage the waitlist during high volume periods while providing accurate quotes for wait times.
  • Promptly answers phones and routes calls to the proper custodian.
  • Take reservations into reservation book providing clear and accurate guest information.
  • Knowledgeable in areas of menu reading to effectively field questions from guests, vendors and phone inquiries.
  • Perform sidework before, during and after shift as has ended.
  • Maintains a clean and organized work area/station
  • Assist other team members and management as needed.
  • Assist in maintaining a safe working environment.
  • Present professional demeanor in attire, language and attitude.
  • Log and perform exchange of moneys for gift certificate purchases.
Performance Requirements:
  • Excellent guest service skills
  • Good organizational skills
  • Pleasant and accommodating personality with continuous and outgoing demeanor
  • Communicate with management regarding guest questions and/or comments
  • Be able to maintain positive attitude towards each guest and fellow team members and management.
  • Promote and participate in a strong team effort.
  • Ability to initiate communication effectively with staff and guests.
  • Ability to anticipate business volume and prepare dining room staff accordingly.
Physical Demands:
  • Requires prolonged periods of being on their feet ranging from 4 – 8 hours/shift.
  • Walking through dining room on carpeted and hard wood flooring.
  • Light/moderate lifting is required.
  • Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends and holidays.
Position Standards:
  • Education: High School Diploma or Equivalency
  • Experience: Prior guest service (fine dining / restaurant experience preferred)

 

Position No Longer Available
Job Summary
Start Date
ASAP
Employment Term and Type
Regular, Full or Part Time
Work Hours (i.e. shift)
Evenings
Salary and Benefits
DOE
Required Education
Some High School
Required Experience
0 to 3 years
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