Financial Aid Administrative Assistant
Under the direction of the Financial Aid Director, perform a variety of duties to assist in student financial aid record maintenance and document tracking. Responsibilities:
Mail document tracking letters to students with incomplete files.
Review verification materials received for completeness.
Enter data for all verification materials and miscellaneous documents.
Download records from Federal Processor, upload ISIRs to PowerFaids, run reports to update info and find new accepted students for file processing.
Check Re-Entry reports for re-accepted students and process returning student’s files.
Prepare files for new and continuing students to be screened/cleared by counselors.
Update student records to reflect institutional funds.
Manage and coordinate student employment & FWS program. Collect and post job descriptions online. Maintain list of student workers and monitor earnings. Work with Business Office in tracking and reconciling FWS funds.
Work as a liaison with all department student employee supervisors and distribute student evaluations to supervisors.
Review completion of hiring paperwork for student workers, including: contract, W-4 and I-9 forms. Familiarize students with work study procedures and paperwork.
Hire, train and manage financial aid office student worker staff.
Assist students with the applications process including FASFA/WEB, Entrance Loan Counseling, Master Promissory Note and other new procedures.
Provide information to students regarding financial aid (in person) and schedule appointments for students and parents.
Answer department phone calls regarding financial aid questions, loan processes and other concerns. If unable to resolve, make appointments with director or a counselor.
Respond to student (and staff) email questions and inquiries regarding financial aid.
Keep current scholarship bulletin board up to date – online as well as physical.
Meet with students and parents to discuss financial aid during the school year, on Registration Day or FAFSA filing days.
Provide necessary paperwork for all Perkins loan borrowers to the Business Office.
Exit withdrawal students from school, send loan obligation letters.
Type and update forms and correspondence associated with financial aid.
Inform students who dropped below half-time of their loan repayment obligations.
Assist in the preparation of state and federal reports.