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  • Winning at Working: Those Crazy People
    by Nan S. Russell - November 16, 2017
    The man in front of me in the breakfast order line at the food court, in one of the busiest airports in the country, wanted a “full” cup of coffee. He kept raising his voice, yelling at the woman to “fill his cup to the top.” His words peppered with angry comments about her not giving him his “money’s worth.” His voice was loud; his attitude hostile; his words caustic. Despite how r...
  • Winning at Working: Simple Things
    by Nan S. Russell - October 27, 2017
    I still have the email. It's been years since a highly placed corporate boss, who had the reputation and approach that things were never quite good enough, sent it to me. He was long on critique and revisions; short on acknowledgement and appreciation. Anyone else reading his message would deem it ordinary. No flowery words, no glowing adjectives, no verbose flattery or deliberate feel-good rhetoric. It was written in a...
  • Winning at Working: Two Kinds of People
    by Nan S. Russell - September 19, 2017
    Twelve minutes before I was to speak to a large group in a hotel ballroom, I was struggling with A/V equipment. With hundreds of presentations under my belt, I’m accustomed to glitches, but no matter what I tried my presentation wouldn’t project. Hailing the meeting planner, he did his magic and within minutes an A/V tech arrived with another projector. That, too, failed and with five minutes remaining, he began...
  • Trust: The New Workplace Currency - 15 Ways We Derail Trust at Work
    by Nan S. Russell - September 11, 2017
    Social media and a 24/7 news-frenzy fuel distrust no matter one's political leanings. From governmental leaks to behind closed door healthcare dismantling, we live in times of intrigue, spin, rumor, jockeying, and miscommunication; some deliberate, some not. And all of that being accelerated and highlighted via technology. No wonder trust in government nears historic lows. While most of us don't work in such politic...
  • Winning at Working: What You Control
    by Nan S. Russell - July 20, 2017
    During The Great Recession, thanks to frequent-flyer points and a vacation club exchange, we spent a week in Hawaii for the cost of a rental car and food. While a fun and relaxing vacation, it was strange to be at an ocean-front Maui resort during peak tourist season, without the tourists. Several restaurants on this forty-acre property were even closed. The bellman who showed us around told us he'd been working at the...
  • Winning at Working: 3 Essential Rules of Trust
    by Nan S. Russell - June 19, 2017
    It’s a toss-up world. Sometimes what we encounter is truthful, sometimes it’s not; sometimes a picture is real, sometimes manipulated; sometimes a statement or “news” story is factual, sometimes “over-exaggerated,” fabricated, or plagiarized. In this kind of world, trust can seem naïve, gullible, and foolhardy. Of course, sometimes it is. Not everyone is trustworthy. But, the reality...
  • The Myth of Balance
    by Nan S. Russell - May 17, 2017
    I tried time management, increased efficiency, being more productive, working more hours plus weekends-and-nights during a first-act career that took me from a minimum wage employee, through various management roles, to a Vice President of a multibillion dollar company. At the same time I was a wife, mom, and sometimes elder care giver, seeking to have 'balance' in my 'real life' while trying to squeeze in time to work on a fe...
  • The Myth of Time-Management
    by Nan S. Russell - May 1, 2017
    The 40 hour workweek is a myth for the majority of people who work full-time for two reasons. First, sometimes we have to work more, and second, sometimes we want to. When I’m writing a book or working on a new project, I rarely notice the hours. I’m focused, engaged, and challenged. I’m working early, I’m working late, and I’m grabbing every minute I can. But when I have to do something I’m...
  • Winning at Working: Bad Drum?
    by Nan S. Russell - April 11, 2017
    “He who cannot dance will say: the drum is bad.” Too many people I’ve encountered use a philosophy akin to this African proverb to navigate their work. It’s easier to blame the drum or the boss, the co-worker or the company. Easier to criticize the workload, the training or lack of it, the pay or one’s upbringing. And easier to fault anything and everyone rather than their own actions, choices, an...
  • Passenger or Driver?
    by Nan S. Russell - January 11, 2017
    An excerpt from my new book, It's Not About Time. WHAT DO YOU WANT? Do you want to halt the busyness commandeering your life? Replace overwhelmed with control and balance? Or maybe you'd like to have more time with the people and endeavors that matter to you? Perhaps you'd like to explore, discover, and embrace life's wonders? Or, write that book, coach your child's soccer team, volunteer in the communit...