While we all like to believe we're confident in our skills and experiences at work, everyone battles with a level of self-doubt. Interestingly, women's leadership expert Tara Mohr says that confidence means little in this regard. Tara is the author of "Playing Big: Find Your Voice, Your Mission, Your Message," and she describes to Tim Muma the key strategies you should be using to shake off your own self-doubt and the doubt...
One key to long-term, sustainable success is the level of performance put forth by each employee. Not every person comes to your organization as an 'A' player, but there are ways to bring them up to high performer status. William Dann, founder and president of Professional Growth Systems, leverages his years in management and as a CEO to discuss the types of communication that develops high performers. He also explains to T...
The psychological health of one's workplace, and the varying factors that may contribute, can be a vitally important issue. To discuss a number of areas to consider and the impact, Dr. Alan Cavaiola joins Tim Muma on LJNRadio. Dr. Cavaiola is a licensed psychologist and a professor in the Department of Psychological Counseling at Monmouth University. He brings some terrific insight into the psychological aspect of work, the...
Many places of work can bring about an array of emotions on each end of the scale, and yet it's always been taboo to actually break down and cry in a vast majority of cases. Career counselor and executive coach, Anna Ranieri, joins Tim Muma to discuss the different reasons an employee might cry at the office, and what impact that can have. Anna looks at gender differences, the perspective of colleagues versus management, an...
Managerial success could be defined in a number of ways, but there's no denying the path to such success has changed over the past few decades. The workplaces, cultures, expectations and employees have all evolved and it impacts the way a manager can effectively run a team. David Dye, founder and president of Trailblaze, Inc., explains to Tim Muma how motivation is a myth and quality teams start with hiring. David also give...
On the surface, getting unlimited vacation sounds like the perfect benefit for any employee. Until you've been put in this situation, however, you don't realize the mental hurdles that need to be overcome to take full advantage of this terrific perk. Courtney Seiter, head of content marketing for Buffer, brings us her first-hand experiences with unlimited vacation, and how Buffer made adjustments to ensure the best for its...
With the push to virtual connections and technology-based services, there's a case to be made that customer care needs a greater strategic focus than ever before. Anne MacKeigan, customer care program specialist for Sandler Training, brings us her perspectives and examples on how customer service creates a highly-desired, repeat customer base. She explains parts of her book, "CUSTOMER SERVICE THE SANDLER WAY: 48 Rules For...
When it comes to important workplace topics, employee performance ranks near the top. However, when someone is performing poorly, who should actually be blamed for it? Tina Hallis, founder of The Positive Edge, tells Tim Muma it's not always as simple as it might seem. Depending on the situation at hand, there could be a few people who need to share the blame and look to improve moving forward.
Many people work on similar schedules, give or take a few extra hours. The more research that is done, however, shows that individuals need to be checking their own, personal clocks to get the most out of their efforts. Christopher Barnes, assistant professor of management at the University of Washington's Foster School of Business, talks with Tim Muma about the Circadian Rhythm and how it impacts our energy, focus and prod...
Many people put off retirement planning until they see the horizon, which often puts them in a bad spot when the time comes to leave the workforce. Rick Martin, senior financial planner for Szarka Financial, breaks down the ways that delaying your retirement planning can harm you down the road. He explains to Tim Muma how each year of waiting decreases value and increases the chances you'll need to work well past retirement...