Work with the leader in the power industry! Generac is a Wisconsin based $1.8 billion market-leading manufacturing company that builds quality power products that positively impacts the lives of our customer, is the number one name in home backup generators, and a leading manufacturer of power solutions for almost every industry. Our products are responsible for keeping communities operational when disaster strikes. From hospitals to homes, convenience stores to cell towers, our power solutions provide peace of mind in an emergency. 

The Customer Support Representative – Connectivity is an important member of the Customer Support Contact center that provides excellent care to customers in a timely manner with an emphasis on consumer interactions, troubleshooting mobile link products, and capitalizing on subscription selling opportunities. Hours: 10:30am - 7:00pm.

Responsibilities:

• Effectively support a customer base that ranges from the technologically adept to the technologically adverse with strong knowledge and problem solving skills, applicable to home Wi-Fi network routers, broadband and cellular carriers including smart devices
• Strong customer facing communication and diplomacy skills to understand and effectively address sensitive customer situations
• Troubleshoot Wi-Fi routers, broadband and cellular carriers and interaction with Smart devices

Please bring a copy of your resume to this event and dress in business casual attire. 

Generac offers competitive wagers and an excellent benefits package including health, life, dental, vision, vacation, employee stock purchase program, tuition reimbursement, company matched 401K, career development and more!

For a complete job description and to apply on-line please visit us at www.generac.com/careers.