As a company upon which our clients rely, we take great pride in our technical and industry knowledge – and the ability to deliver. This is the foundation we employ in every aspect of our business’ operations.

We're Committed to Excellence

Dedicated to providing unparalleled service to every one of our clients, our established reputation stands fast on our strengths ~ delivering solid reliability and trust.

Our Values

We are motivated. The service we deliver to every client from our state-of-the-art facility is exemplified by our innovation, keen technical knowledge, industry safety standards and superior customer service. Our values are prioritized to effectually monitor and track every aspect of how our people respond to our customers’ needs, and we excel by getting things done quickly & effectively – with unwavering professionalism.

Skill and Knowledge. Our highly-skilled research teams and technicians are productive thinkers, and get the job done right. We adhere to – and exceed – industry standards that ensure all aspects of every order are fulfilled to your complete satisfaction.

Responsibility and Trust are the cornerstones of our business. We take our accountability to every customer very seriously because we know you rely upon us to perform and deliver superior service. Having earned the confidence that others have placed in our company, we continue to employ many resources, thereby strengthening that trust with our sterling follow-through commitment.

As the industry leader for medical equipment, scope and instrument repair and complete restoration for over fourteen years, Medical Optics’ service technicians and research and development teams handle every piece of equipment with expert precision and unparalleled care at our state-of-the art facility. We adhere to the highest standards of excellence, and provide reliable service to our clients globally throughout North and South America, Europe, Asia and Australia.

OUR MISSION & VISION:

At Medical Optics, we hold ourselves to be true to the corporate protocols of responsibility and to operate as a well-trusted entity. 
An integral element of our core operations, we strongly stand behind our mission.

We are committed to providing the healthcare community with the highest quality, most technically advanced and competitively priced endoscope and instrument repair services available from any provider ~ anywhere in the world.

Our Mission

Our mission is to be the world's premier endoscope & instruments repair and servicing company and we continue to achieve and maintain that goal. In everything we do, we strive for honesty, fairness and integrity.

With exceptionally fast turnaround times, at extremely attractive prices while at all times adhering to the highest quality customer service and ethical standards, we provide unparalleled service.

Our Vision

Our vision is crystal clear: through delivery of outstanding service our pinpointed focus is to maintain responsible operations, and our dedication to building strong customer relationships never alters us from this commitment.

Medical Optics continually strives to improve and excel in all aspects of the technology governed industry in which we operate.

PERFORMANCE WITH PURPOSE:

At Medical Optics, we're committed to achieving business and industry success that leaves a positive imprint with our worldwide customers. We deliver what we call Performance with Purpose.

Our approach to superior service and advisement performance is straightforward – we are driven by how our customers value our services and other offerings. We also deliver on our purpose agenda, which consists of personnel, financial and industry sustainability.