ShoreTel is one of the largest providers of cloud, premises-based and hybrid business telephony and unified communications (UC) solutions. Our award-winning, brilliantly simple communications offerings lead the industry in customer satisfaction and lowest total cost of ownership. Our innovative business phones, application integration, collaboration tools, mobility, and contact center applications empower organizations and employees to collaborate, connect and work no matter time, place or device. 

With ShoreTel, organizations enjoy freedom of choice: our award-winning, premises-based IP phone system owned and managed in-house, or cloud-based communications managed offsite by our expert telephony teams, or a combination of both. Regardless, ShoreTel’s solutions are built to scale, grow, and evolve as needed. So companies can buy or subscribe to the business communication solutions they need today, with no risk to their original investment should their needs change tomorrow.

ShoreTel's purpose-built solutions remove the barriers and complexity common with other provider’s solutions – whether an organization is seeking to replace an old phone system, add new office sites or branches, upgrade to unified communications, or modernize its contact center. With fewer resources tied up in a phone system, a company’s resources are freed to work on the real task at hand: moving the business forward.

ShoreTel is based in Sunnyvale, California, and has regional offices worldwide.