Outbound Inside Sales Representative - Northborough, MA

Northborough, MA
  • Call Center
  • Full Time

Telefluent Communications| Renewal by Andersen is looking for an Outbound Inside Sales Representative. This job is focused on reaching out to prospective customers that visited us and registered to win free windows at a recent event. This position reports to our office in Northborough, MA.

call center

Why Renewal by Andersen?

Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team.

A reputation that stands apart

We’re a part of the largest window and door company in North America, and have more five-star reviews from homeowners than the other leading full-service brands. We’re committed to helping you realize your potential and exceed our homeowners’ expectations.

Top-to-bottom expertise

Our call center agents are people-people. They have excellent communication skills, passion for helping people, and customer-care-first attitude. From setting appointments to scheduling service teams, they help customers make their houses their “forever homes.”

A legacy of innovation

Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right.

Job Details

- WHAT YOU'LL BE DOING - THE ROLE - Setting Appointments via outbound calls, making a minimum of 25 calls per hour. - Meet or exceed appointment setting and quality of goals within system guidelines. - Handle every prospect and customer, and co-worker with World Class Service - Enter data into the system accurately. - Call prospects and start up conversations with decision makers using proven methodology. - Using methodology and rebuttals to teach the prospective customer the value of having a visit with RbA WHAT YOU'LL BRING - THE PERSON - Ability to work in a fast-paced environment and collaborate effectively as a team member. - At least 1 year experience in outbound phone sales. - Excellent communication and phone skills. - A positive attitude with the ability to multi-task. - Desire and ability to work in an incentive driven department. - Weekend availability. - Hours Open 7 days a week, with weekend hours. WHAT'S IN IT FOR YOU - THE BENEFITS - Medical Insurance - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Telehealth: 24/7 access to physicians - Prescription drug Insurance - Dental Insurance - Vision Insurance - Life Insurance / AD&D $50,000 Paid Coverage - Additional Voluntary Employee & Spousal life insurance - Short-term disability Insurance (STD) - Long-term disability Insurance (LTD)QQ - Parental Leave - Voluntary Critical Illness Insurance - Voluntary Accident Insurance - Teammate Assistance Plan - Paid Volunteer Time - 401k with 50% match up to 6% of your annual pay - Tuition Reimbursement - Sales Contests - Company Outings - Earn a seat in our President’s Club to win a tropical vacation. - Amazing Corporate Culture! Base pay of $19/hour plus monthly commissions. Total Comp range $60,000 to $110,000 Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Ready to apply?

Get in touch with us by completing the form below.

Step 1

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Step 2

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Step 3

You will speak with additional Renewal by Andersen personnel to set up a potential interview.

Outbound Inside Sales Representative - Northborough, MA

Northborough , MA  - Call Center

By submitting this form, I agree that I may be contacted at the number above, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, “RbA”). For information about how we use your personal information, see: Privacy Policy | Privacy Notice for CA Residents | Opt Out of Sale of Personal Information


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