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SITE Staffing Inc.
https://www.sitestaffinginc.com/wp-content/uploads/2020/08/SITE-Staffing-red-logo-socialmedia.png
https://www.sitestaffinginc.com
https://www.sitestaffinginc.com
USD
54080
YEAR
true
Parts Specialist - 1st shift
Posted: 05/21/24
2024-03-08
2024-06-20
Industry: Professional
Job Number: BR233176726
Pay Rate: $54080 / year
Job Description
Milwaukee, WI
1st shift Monday - Friday 8AM - 4:30PM
$24 - $28 BOE
Duties:
- Interact with Customers, Installers, Field Service, Outside Sales, Customer Service and Engineering to research and validate customer needs, leading to a quote for specified parts per customer need
- Ability to successfully operate cross-functionally
- Collaborate with Purchasing and Engineering to provide proper pricing for customer quote when applicable.
- Enter customer orders for all parts needs
- Track and follow up on customer’s parts orders
- Enter and maintain CRM data for shortages and damages
- Collaborate with Sales on additional selling opportunities
- Contribute to departmental revenue growth by proactively seeking out opportunities to sell additional parts
- Ability to recognize and communicate potential quality issues
- Document in CRM database as needed and highlight with internal stakeholders
- Maintain and foster strong external relationships to support the Companies Customer Service goals and objectives
- Create an “easy to do business with” environment by solving problems and offering solutions to support customer needs and drive towards first-time resolution
- Process warranty replacement orders and collaborate with Technical Services as needed
- Follow up on open quotes
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