Summary of Responsibilities

Understand the system, workflow, various manual rules and guidelines set forth by West Bend to fulfil service level standards. Be proficient in various coverage parts and types of business. Produce high volume of work, while maintaining consistency and top quality. May review and process final audits. Adapt to and support continual changes in technology. Mentor trainees and provide backup to trainers. Complete special projects as assigned.

Preferred Experience and Skills

• 1-3 years of insurance related experience
• Data entry skills
• Knowledge of personal computers
• Ability to work in fast paced environment
• Detail oriented
• Organizational and time management skills
• Mathematical skills
• Oral and written communication skills
• Interpersonal skills
• Problem solving skills
• Self-motivated

Preferred Education and Training

• High school diploma or equivalent
• Completion of Associate in General Insurance Designation

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

INDSP