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Customer service
Appleton, WI
Job Description
Contract to hire position available as a Customer Service Representative for one of our well established Appleton clients! Our client builds awareness of issues with decision makers and provides leadership and education in their field! This ideal candidate is someone that is energetic and personable, possesses great computer skills, and willingness to work within a team environment! Once hired on you will receive a full benefits package including paid vacation days, paid holidays, health insurance, and 401k with company match.
Responsibilities:
- Answer three line phone system
- Transfer calls to appropriate staff
- Processing orders placed over the phone, via mail, email or via online store
- Data entry by setting up accounts or updating customer information in the system
- Working with both customers on the phone and our inside sales staff
- Scan and attach documents
- Processing mail
Hours: 8:00 pm - 5:00 pm, Monday-Friday
Benefits once hired available!
- Health, dental, vision insurance
- 401K with employer match
- Life insurance
- Vacation, PTO, and Sick Time
- Potential pay increases if hired on which would be based on performance, attendance, skills
Requirements:
- Prior customer service experience required
- Prior data entry experience required
- Must be detail oriented
- Must be able to multi-task
- Must possess strong organizational skills
- Outlook email and calendar experience is a plus
- Microsoft Excel and Word experience is preferred
If you are interested, please call our office for more information at 920-731-8082. You can also apply online at or send your resume to .
Make sure to send your family and friends our way - we love referrals!
Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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