Our client in Milwaukee is growing and looking to add a credit specialist to their team! This is a temp to hire opportunity with full time hours. If you are a team player with strong communication skills, this role is a great fit for you!
Responsibilities:
· Customer service; building and maintaining customer relationships
· Administering company credit application process for assigned area
· Record retention and managing customer files
· Cover assigned credit queue workload to ensure compliance to credit policy and respond to credit inquiries
· Collection activity on assigned segment of the A/R portfolio
· Ensure on-site credit functionality is covered pursuant to company credit policy, consulting with or escalating to the Credit Manager when necessary
· Resolve billing discrepancies; review and approve adjustments to accounts
· Perform customer account reconciliations
· Work with customers to negotiate arrangements on past due accounts
· Place accounts to law firms when warranted and provide related records
Requirements:
· Bachelor’s degree in business or related work experience
· High degree of professionalism and excellent interpersonal / communication skills
· Understanding and experience with Microsoft Excel
· Experience with Epicor is ideal, but not required
· Accounts Receivable experience is required