Drives sales and create a positive experience for our customers through relationships, product knowledge and operational execution. Uses product knowledge and technology to guide the sales team.

ACCOUNTABILITIES

• Delivers the highest level of Customer Service supporting Kohl's "Yes We Can" culture through effective problem solving

• Identifies opportunities to increase sales and communicates merchandising and sale floor operational opportunities to leadership

• Evaluates and assesses workforce needs, able to lead work efforts and direct team members

• Advocates and executes all company customer service programs

• Maintains fitting rooms, sales floor and work areas according to Kohl's best practices

• Follows Kohl's best practices and standards

• Effectively uses Kohl's tools and technology to plan, communicate and share information with team members

QUALIFICATIONS

REQUIRED

• Ability to lift 50 pounds on an occasional to frequent basis

• Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

• Adherence to Kohl's policy and procedures.

• Regular attendance

• Self motivated and ability to problem solve

• Effective verbal and written communication skills

• Basic math and reading skills, legible handwriting and attention to detail

• Ability to work as part of a team and interact effectively with others

PREFFERED

• Prior retail experience

• Comfortable with the use of technology consistently while performing the required tasks