Responsibilities

• Responsive on-site project and technical support for both pre-construction and active construction project needs primarily within NAM with some limited activity in Mexico. Travel approximately 40-45%
• Collaborate with Marketing, Product Management and Technology (R&D) to support technical needs within their functional area. This includes the completion of literature review and support of New-Product-Introduction (NPI) projects
• Active participation in assigned trade organizations, symposia and conferences (ASTM, RCI, FGIA, AAMA, etc.) with performance objective to help develop and execute strategies that represent, safeguard and promote MPM interests
• Gather market competitive intelligence including new technologies, market trends, customer needs, IP opportunities and champion efforts to capitalize on opportunity by communicating and collaborating with MPM team associates in a timely and efficient manner
• Prepare and deliver technical presentations to specification base; Architects, Consultants, SCIPs and property owner/managers
• Write technical content for promotional materials for use to educate customers and marketplace and assist marketing communications to deliver professional, scientifically based presentations
• Interface with function teams and outside agencies to optimize product testing to achieve various industry certifications and performance test requirements to achieve product differentiation
• Create content for and execute internal and external customer training programs, Including: application procedure development, technical literature
• Investigate customer complaints and issue timely information to internal colleagues for evaluation of proper course
• Identify and create procedures, tools, literature and other technical concepts to support sales growth in segments
• Collaborate with Marketing and R&D on development of new product concepts based on market analysis/needs, customer input and competitive product review/analysis
• Support NPIs, customer trials and tests, and additional ad-hoc activities as necessary

Minimum Qualifications

• BS in Building Sciences, Material Science, Architectural or relevant Engineering -or- Bachelor's degree in a relevant discipline and 3-5 years' experience in commercial building construction -or- > 10 years' experience in commercial building construction without a degree
• Strong organization skills with a proven ability to manage multiple assignments simultaneously
• Ability to operate in a global cross-functional team environment with strong customer focus
• Strong interpersonal skills
• Excellent oral and written communication skills in English,
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word
• Proficiency in web-based and mobile applications
• Self-motivated individual with a high level of creativity and technical interest
• Ability to work independently and in a matrix team environment
• Individual with construction job site experience and comfort level with all aspect of on-site support including roof-level work
• Ability to travel (including overnight travel) 40-45% of the time

Preferred Qualifications

• Technically oriented individual working at similar or competing companies in theconstruction industry
• Air and water barrier expertise
• Familiarity with common equipment used in the construction industry would be beneficial (spray & dispensing equipment, pumps, etc.)
• Individual with experience and knowledge of the competitive landscape in NAM sealants market and range of protective & elastomeric coatings for buildings and structures
• Spanish fluency

Preferred location: Within a city in the Mid-Western region of the U.S.

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; talk and hear, use hands to type, handle or feel. The employee is frequently required to reach with hands and arms. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand, and finger dexterity, including THE ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. The environment for this position is an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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