Job Title: Credit and Collections Intern

Reports to: Credit Manager

Location: Pewaukee, Wisconsin

Position Summary

Gustave A. Larson Company is the Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Our business philosophy is to focus on serving the needs of our customers, with a value-added, professional and enthusiastic attitude. The Credit & Collections Intern position works under the direct supervision of the Credit Manager, assisting the credit department in administrative duties.

Primary Responsibilities

Assist Credit Department with day to day needs including but not limited to:

• Process customer name and/or address changes by contacting the customer to verify changes and status of ownership along with obtaining proper documentation to proceed.
• Position New Account Requests for the Credit & Collection Analysts by pulling and saving the proper documentation including the Credit Application, Terms & Conditions, Personal Guaranty, and Credit Reporting.
• Respond to customer requests for Invoice and Statements copies.
• Assist in moving Paper Files to Electronic Filing.
• Assist in resolving Sales Tax issues for billings that should be Taxed or Tax Exempt.
• Other duties and responsibilities deemed necessary by management.

Qualification Requirements

• Commitment to excellent customer service.
• Excellent communication skills.
• Must be self-motivated, detail-oriented, and able to work flexibly to meet changing priorities.
• Must be able to work in a fast passed environment.
• Ability to resolve collection issues while preserving customer relationships.
• Ability to collaborate with the sales team on identifying and resolving collections issues.
• Temporary Part-Time position.

Education/Experience

• High School diploma preferred.
• General office experience
• Proficient skills in MS Office Suite

Other Skills/Abilities

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.