Job Role: Service Engineer III

Location: Waukesha, WI

Duration: 7 Months

Job Description:

The Lead Service Engineer role has responsibility to drive Design for Service (Installation, Calibration, Serviceability, Preventive Maintenance, Service Features, Remote Troubleshooting) for MR products, playing a critical collaboration with engineering and service.

Activities include developing service procedures by having a clear understanding of customer and field team needs; driving service productivity; performing service validation, providing support to manufacturing and field issues.

Qualifications:

• Bachelor's Degree in Engineering/Science or equivalent
• 4 years relevant work experience
• Excellent teamwork, coordination, influencing and communication skills
• Ability to develop timely and effective solutions for challenging design problems

Quality Specific Goals:

• Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required

Desired:

• Master's Degree in Engineering/Science
• Broad exposure to HW/SW/Systems design, and technical depth in one or more engineering disciplines (Electrical, Mechanical, Biomedical, etc.)
• Project leadership experience within an engineering, manufacturing, or research environment
• Self-starter, energizing, results oriented, and able to multi-task
• Ability to develop unique concepts/solutions for complex projects
• Experience in Field Service for Medical Devices
• Knowledge of MR products
• Knowledge of engineering tools and processes
• Knowledge of the Quality Management System

About IDEXCEL, INC

Idexcel is an IT services organization, with a mission to bring great people and great organizations together. Our diverse client base represents a wide range of industries, including technology, telecom, insurance, healthcare, manufacturing, banking & financial services, food & commodities trading and federal organizations. Our teams of experienced recruiters directly work with client companies seeking exceptional people to help with their business initiatives.

Idexcel, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law