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Retail Banking Business Analyst - $1,000 Sign-on Bonus
Milwaukee, WI
Job Description
$1,000 Bonus will be paid after 6 months of employment and meeting the expectations of the position.* Responsible for the implementation, growth and analytics of Digital Banking platform as well as the growth of the Cash Management department and maintains knowledge of various mobile systems,.* Owns benchmarking of the retail business line and evaluation of the multichannel impact on sales, engagement, and return on investment.* Provides daily, monthly, and quarterly reports. Coordinates weekly and monthly team statistical reporting.* Plan, budget, oversee and document all aspects of assigned projects. Work closely with Senior Vice President, Retail Director to ensure that the scope and direction of assigned projects are on schedule.* Develops strong working and collaborative relationships with internal partners.* Keeps abreast of new products/services and changes to existing products/services and provides guidance for continuous improvements for the business line* Provides support in research and resolution of internal and external problems and inquiries. Resolve customer concerns from end to end of project.* Implement appropriate vendor and resource management strategy to meet business objectives; as well as maintain and negotiate Service Level Agreements.* Collaborate with Marketing to develop and integrate scorecard program within applications, create call lists, and work to match products with targeted markets* Work with Branch Operations Manager to write high quality, clear, and actionable procedures pertaining retail banking, including mobile and digital banking applications.* Perform other duties as assigned.Certifications, Licenses, RegistrationQualificationsExperienceRequired* 0 - 2 years related experience in a banking environment preferable* 1 - 2 years progressive responsibility, knowledge and exposure to business analysis and data analysis* Advanced knowledge of Excel and PowerPoint developmentEducation* Bachelor's degree in math, accounting or finance or related discipline or the equivalent combination of education and work experience.Working conditionsN/APhysical requirementsPhysical Demands: The physical demands described here represent those that must be met by an employee to successfully perform the essential job roles. Reasonable accommodations may be made enabling individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee regularly is required to reach with hands and arms. The employee is occasionally required to walk; stand; and stoop, kneel or crouch. The employee must occasionally lift and/or move up to Greater than 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.Additional Physical Demands:Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made enabling individuals with disabilities to perform the essential functions.The work environment is a professional office environment where a conservative business dress code is in effect. The noise level in the work environment is usually moderate.Additional work environment characteristics:SkillsLANGUAGE SKILLS: Good grammar and diction. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.CUSTOMER SERVICE SKILLS: Ability to meet the (internal) "customer service excellence" core competency which includes maintaining a good attitude, taking ownership of meeting customer needs, going the "extra mile" for customers, demonstrating a commitment to sharpening skills through education and training, using positive communication, and looking for opportunities to respect customers' time and scheduled.REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.COMPUTER ABILITY: Ability to perform intermediate and advanced functions in MS Office suite, with great emphasis on Excel.Direct reportsDirect Reports - 0Indirect Reports - 0EOE-Minorities/Females/Vets/DisabledAffirmative Action Employer
Associated topics: bi, business analytic, business intelligence, consult, financial analyst, financial analytic, government, investment analyst, investment banking, legal
Associated topics: bi, business analytic, business intelligence, consult, financial analyst, financial analytic, government, investment analyst, investment banking, legal
Job Summary
Company
Waterstone Financial
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
0 to 2 years
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