The Distribution Center Pick-Up Clerk will greet and assist customers with pick-ups and ensure an exceptional customer experience. This role will manage incoming calls and respond to customer service inquires, maintain an organized filing system, and provide administrative support to the team.
Job Responsibilities
Greet and assist customers with pick-ups and ensure an exceptional customer experience
Manage incoming calls and respond to customer service inquiries
Process Fed Ex orders for shipment
Pick orders as needed
Scan delivery documents
Maintain organized filing system and clean work area
Complete scans within a provided timeline. Record daily progress and communicate to Operations Manager/Lead/Clerk
Report known inaccuracies to Operations Manager/Lead/Clerk for correction
Retrieve and forward copies of delivery manifest to Bob's personal upon request
Provide administrative support for the Operations Manager/Lead
Perform other duties as assigned
Required Qualifications
High School Diploma or equivalent experience
Strong verbal/written communication and organizational skills
Skilled at multi-tasking and managing competing priorities
Working knowledge of Word and Excel
Detail oriented and accurate
Must be able to pass lift assessment with a push/pull requirement of 250 lbs
Must be able to work flexible hours determined by the needs of the department including weekends and evenings
Preferred Qualifications
Previous experience in a Warehouse atmosphere
Previous experience in an administrative role a plus
Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.